Your mission
Are you a hands-on individual who thrives in a high-tech setting? Do you love diving into complex cases until you uncover the solution? If supporting our service team's daily operations excites you, then you might be the perfect fit for our Service Assistant role.
As a Service Assistant, you'll work closely with our skilled Service Engineers and collaborate with our production team in Nykøbing Falster, Denmark. This full-time position offers an exciting opportunity to immerse yourself in a dynamic and innovative environment.
Your tasks
As a Service Assistant, you'll work closely with our skilled Service Engineers and collaborate with our production team in Nykøbing Falster, Denmark. This full-time position offers an exciting opportunity to immerse yourself in a dynamic and innovative environment.
Your tasks
- Commissioning Support: Assist with internal and external installations, ensuring seamless commissioning.
- Troubleshooting and Repairs: Utilize your analytical skills to solve malfunctions and address customer inquiries through testing, analysis, and equipment repairs.
- Technical Sales/Service Support: Provide valuable assistance to internal and external stakeholders, strengthening relationships through your technical expertise.
- Inspection and Analysis: Conduct thorough inspections, tests, and analysis, contributing to effective problem-solving and valuable insights.
- PCB and Prototype Testing: Ensure product quality and reliability by conducting meticulous PCB and prototype testing.
- Documentation and Record-Keeping: Complete RMA forms efficiently and maintain accurate service case documentation in SalesForce.